Are you dissatisfied with an Audible book you’ve purchased? Maybe it’s not what you expected, or perhaps you’ve simply changed your mind. Whatever the reason, returning an Audible book is a simple process that can be completed in a few easy steps.
In this article, we will take you throgh the process of how to return an audible book, including the conditions and limitations of Audible’s return policy.
What is Audible’s Return Policy
Before we dive into the step-by-step process, it’s essential to understand Audible’s return policy. Audible, a subsidiary of Amazon, allows active Audible Premium Plus members and those who purchased audiobooks with a credit card to return or exchange audiobooks within 365 days of purchase.
This policy is designed to ensure customer satisfaction, but it’s also in place to prevent misuse.
How to Return an Audible Book on the Desktop Site
To return an Audible book on the desktop site, follow these steps:
- Visit Audible.com and sign in using your Amazon account details.
- This will reveal a dropdown menu. Click on “Account Details.”
- This will open a list of all the Audible books you have purchased. Find the title you want to return and click “Return” next to it.
- You’ll be asked to provide a reason for the return. After you’ve selected one, click on “Return this title.”
- After you’ve completed these steps, you should receive a confirmation message indicating that your return has been successful. The refund will be processed to your original purchase method or in the form of Audible credits, depending on how you made the initial purchase.
How to Return an Audible Book on the Mobile Site
Returning an Audible book using the mobile app (Android or iPhone) is not possible directly, to my knowledge. However, you can return an audiobook via the mobile site. Here’s how:
- Sign in to your Audible account using your Amazon account details.
- Tap on the menu icon in the upper left corner. This will reveal a menu. Select “Account Details.”
- Find the Audible book you want to return and find the title you want to return and tap “Return” next to it.
- Select a reason for the return. You’ll be asked to provide a reason for the return. After you’ve selected one, tap “Return this title.”
- Your return should be processed shortly, and the refund will be issued according to your original payment method or as Audible credits.
What to Expect After Returning an Audible Book
After returning an Audible book, you can expect the following:
- The refund will be processed to your original purchase method or in the form of Audible credits, depending on how you made the initial purchase.
- If you received an Audible credit, it will be credited back into your account.
- If you used a credit card, the amount will be refunded to that card.
- The type of refund you receive will depend on how you initially purchased the Audible book.
Limitations of Audible’s Return Policy
Audible’s return policy is subject to limitations to prevent misuse. If Audible detects excessive returns, they might restrict your ability to return titles in the future. Additionally, the number of returns allowed might be limited if Audible detects potential misuse.
Conclusion
Returning an Audible book is a straightforward process that can be completed in a few easy steps. By understanding Audible’s return policy and following the step-by-step guide, you can return an Audible book and get a refund.
FAQs
Can I return an Audible book?
Yes, Audible allows you to return an audiobook if you’re not satisfied with it. You can return a book within 365 days of purchase if you’re an active Audible Premium Plus member or if you purchased the audiobook with a credit card.
How do I return an Audible book?
To return an Audible book, sign in to your Audible account on the desktop site, hover over your name, and click on “Account Details.” Find the book you want to return and click “Return” next to it. You’ll be asked to provide a reason for the return and then confirm the return.
Can I return an Audible book on the mobile app?
No, you cannot return an Audible book directly from the mobile app. However, you can return a book via the mobile site by signing in, tapping on the menu icon, and selecting “Account Details.”
