Sky WiFi Max, formerly Sky Broadband Boost, is Sky’s premium broadband add-on. While it might seem comparable to Virgin Media WiFi Max or BT Complete WiFi, Sky offers unique benefits and a distinct value proposition. However, before deciding to pay the additional monthly cost, understanding what it offers and whether it meets your specific needs is crucial. Here’s a detailed guide to help you make an informed choice.
Contents
- What Is Sky WiFi Max?
- Pros and Cons of Sky WiFi Max
- Pros
- Cons
- Features at a Glance
- How to Get Sky WiFi Max?
- For Existing Sky Customers:
- For New Sky Customers:
- Important Fine Print
- FAQs About Sky WiFi Max
- 1. What does Sky WiFi Max cost?
- 2. Do I need Sky WiFi Max if my current WiFi works fine?
- 3. What happens if WiFi Pods don’t solve the issue?
- 4. Can I use WiFi Pods with other routers?
- 5. Is it worth the cost for small households?
- Is Sky WiFi Max Worth It?
What Is Sky WiFi Max?
Sky WiFi Max is an enhancement available for Sky Broadband customers with fibre or full-fibre connections (36Mbps to 900Mbps). It promises a robust WiFi experience with several added features, including:
- Wall-to-Wall WiFi Guarantee: Ensures a minimum speed in every room of your house.
- Sky Max Hub Router: An upgraded router designed to eliminate WiFi dead zones.
- WiFi Pods (Mesh Extenders): Up to three pods are provided if your router cannot cover all areas.
- Free Broadband for Unfulfilled Promises: A month’s free broadband if the guarantee isn’t met.
- Enhanced Security: Exclusive security features for subscribers.
- Convenient Engineer Visits: Free evening or weekend visits for technical issues.
- Sky Mobile Perks: Free mobile data during broadband outages (up to 2GB).
Pros and Cons of Sky WiFi Max
Pros
- Improved Coverage: Guaranteed WiFi in most rooms.
- Advanced Technology: Upgraded router with optional mesh extenders.
- Convenient Service: Free out-of-hours engineer visits.
- Backup During Outages: Free mobile data for Sky Mobile users.
Cons
- Additional Cost: Adds £7.50 to £10 to your monthly bill.
- Limitations on Coverage: Guarantee doesn’t cover very large homes.
- Not Universally Useful: Some features may not benefit all users.
Features at a Glance
| Feature | Details |
|---|---|
| Router Upgrade | Sky Max Hub with optional WiFi Pods for extended coverage. |
| WiFi Guarantee | Minimum speed of 10Mbps (fibre) or 25Mbps (full fibre) in up to 12 rooms. |
| Advanced Security | Exclusive to Sky WiFi Max subscribers via the My Sky app. |
| Engineer Visits | Free evening/weekend visits for troubleshooting issues. |
| Outage Data Backup | 2GB free mobile data during broadband outages (Sky Mobile customers only). |
How to Get Sky WiFi Max?
For Existing Sky Customers:
- Check Your Current Broadband Package
Ensure you’re on a fibre or full-fibre plan (not ADSL). - Upgrade Your Plan
Call Sky at 0333 7591 018 to add Sky WiFi Max. - Set Up the Router
Once the Sky Max Hub arrives, follow the setup instructions provided. - Report WiFi Dead Zones
If some areas lack coverage, contact Sky to request WiFi Pods.
For New Sky Customers:
- Select a Broadband Package
Choose a Sky plan with speeds of at least 36Mbps during sign-up. - Install the Router
Sky will send the Max Hub and activate the service on the given date. - Optimize Coverage
Report any coverage issues to receive WiFi Pods.
Important Fine Print
- Coverage Limitations: The guarantee applies to up to 12 rooms (e.g., 5 bedrooms). Larger homes may still experience dead spots.
- Speed Guarantee: Promised speeds are 10Mbps for fibre plans and 25Mbps for full-fibre plans—lower than many package speeds.
- Compensation: If Sky doesn’t meet its speed guarantee, you’ll receive one free month of broadband. However, this applies only once.
FAQs About Sky WiFi Max
1. What does Sky WiFi Max cost?
It costs an additional £7.50 to £10 per month, depending on your plan.
2. Do I need Sky WiFi Max if my current WiFi works fine?
If your WiFi reaches all areas of your home and meets your speed requirements, you might not need it.
3. What happens if WiFi Pods don’t solve the issue?
Sky will still honor its money-back guarantee if speeds fall below their minimum promise.
4. Can I use WiFi Pods with other routers?
No, WiFi Pods are specifically designed to work with the Sky Max Hub.
5. Is it worth the cost for small households?
For small homes or apartments with good coverage, the benefits may not justify the extra cost.
Is Sky WiFi Max Worth It?
Sky WiFi Max offers reliable WiFi coverage, advanced security, and convenience for those with larger homes or WiFi issues. However, its additional cost and limitations make it essential to weigh its value against your specific needs. If uninterrupted coverage and peace of mind are priorities, it’s worth considering.
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Chandler is an avid automobile enthusiast who is passionate about all things on wheels. From the latest car models to classic vintage rides, I love exploring the automotive world’s intricate details and engineering marvels. With years of experience in test-driving, reviewing, and analyzing cars, I provide readers with comprehensive insights and honest opinions.
